Australia Post eParcel for Magento
Ship with eParcel from your Magento Online Store
You’ve got all of your orders and customer data in Magento right? Now you want to ship all of those orders with Australia Post eParcel. How? You could manually enter those orders into the Australia Post eParcel Portal, or maybe you could export your order data to CSV, and try to import that file into the eParcel Portal. Another option could be to export your orders to another ‘shipping’ app, and manage your shipping there. Or, you could use linksync eParcel for Magento and manage all aspects of shipping with eParcel right from within your Magento online store, saving you huge amounts of time, money and avoiding the potential for human error.
The linksync eParcel solution is available on two different plans:
1. Business Plan for US$39 per month and includes shipping of 100 parcels/articles per month. Additional articles are charged at .30c per article.
2. Premium Plan for US$69 per month, and includes shipping of 250 parcels/articles per month. Additional articles are charged at .20c per article.
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Frequently Asked Questions
No, our eParcel solution is only intended to manage orders with eParcel once an order is received. You’ll still need your own solution for charging shipping for orders on checkout.
Yes, there are features and options that the eParcel Portal supports that linksync eParcel for Magento. At this time, the linksync eParcel for Magento solution does not support the Cash to Collect eParcel service. We plan to incorporate this into our future release.
Yes, we can apply eParcel shipping to your existing shipping options.
Yes, orders placed using Checkout with Multiple Addresses combined with an eParcel shipping method will be managed by linksync eParcel for Magento.
Yes, choose the format used for creating shipping and return labels. Options are:
- SP – single plain – one A6 sized label per ‘page’
- SPP – single pre-printed -one A6 sized label per ‘page’
- MP – multi plain – multiple labels per A4 ‘page’
- MPP – multi pre-printed – multiple labels per A4 ‘page’
Yes, all orders associated with eParcel shipping are validated against the Australia Post postcode database. If an address fails validation it’s flagged against the order so that site administrators are notified. A consignment can only be allocated to an order with a valid delivery address. Now, because we validate orders as they are created, when you first install linksync eParcel, existing orders won’t have been validated, so they’ll all show as invalid. Don’t be alarmed by this – its normal. You just need to view each order, and if the address passes validation, you can simply refresh your page, and move forward with creating your consignments. If the address is invalid, you just need to correct it, and we’ll revalidate it when you save.
With linksync for eParcel and Magento, we generate consignment and article numbers for you, create labels, produce manifest summaries, notify your customers of tracking information and more, then when you’re ready to despatch your manifest, we upload it to the Australia Post eParcel SFTP server on your behalf. Once you sign-up for linksync for eParcel and Magento, and install the linksync Magento eParcel module, you can start managing your eParcel consignments from within Magento. All configuration options are managed from within WooCommerce using the Admin Settings for linksync eParcel for WooCommerce, including your eParcel account number, eParcel shipping options, confirmation email details sent to users when orders ship, and other options.
Yes, in Admin Settings for linksync eParcel for Magento there is the option to set the Operation Mode to either Live or Test. Test mode enables you to use and test all features of the linksync eParcel for Magento module without actually submitting a manifest to Australia Post on despatch of a manifest. Live mode will upload your manifest to Australia Post SFTP server on despatch of a manifest.
When you modify an order shipping, consignment or article information, all order and consignment data is resubmitted to linksync. That means, you’ll need to reprint labels for the consignment. The consignment number should not change, but the article details may change depending on the changes you’ve made.
When you cancel an order, whether it be by manually cancelling the order, or by editing an existing order, any un-despatched consignments against that order will automatically be cancelled. In the case of editing an existing order, you will need to create a new consignment and re-print labels against the new order version.
You have two options with linksync eParcel for notifying your customers of tracking information:
- Use Australia Post notification service, where they will email your customer with delivery advice when the consignment is on-board for delivery. You can set-up the Australia Post email notification at Admin Settings for linksync eParcel for Magento. Note, Australia Post will not send email confirmation when a consignment is despatched – you should use the following option if you require this feature.
- Send an email notification from Magento with a customisable email message letting your customers know that their order has shipped when you despatch a manifest. You can set-up the Notify Customers on despatch of Manifest at Admin Settings for linksync eParcel for Magento.
Yes, all manifests submitted with the linksync eParcel for Magento will be accessible via the eParcel Portal as if you’d entered them via the portal. They will usually appear in the Portal within 10 minutes of the manifest being submitted by linksync eParcel for Magento.
No, we have no support for international returns. They will need to use the eParcel portal to handle returns.
About Australia Post eParcel
The Australia Post eParcel service is for established online sellers that send more than 1,000 parcels a year. The service provides tools and features that help business streamline their shipping and distribution of orders and returns. With linksync you can print barcoded labels and shipping information and send eParcel consignment and manifests to Australia Post Secure eParcel FTP sever, all from within your online store. Using our linksync eParcel solution integrated with your own online store will help you manage your shipping more efficiently and assist your business with: